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1. How will credit hours be counted and reported?

The course sponsor must give you a certificate of course completion. They must also provide this information to Prometric, the continuing education (CE) administrator, electronically or on an approved roster. Sponsors may obtain an approved roster by contacting the department’s Continuing Education Division by calling 803-737-6223.

2. Am I required to provide my social security number to continuing education (CE) providers or to Prometric?

No. Prometric’s system only accepts your South Carolina license number. You must provide your South Carolina license number.

3. How will I demonstrate that I have completed the continuing education (CE) requirements to the CE administrator?

Producers can verify their credits and compliance status at Prometric’s website or by calling Prometric’s toll-free number at 1-800-490-6551.

4. How will I know if I have not complied with my continuing education (CE) requirement?

Approximately 90 days before your compliance deadline Prometric will mail a warning notice to the address on record for each resident who is not yet compliant. Producers should contact Prometric to find out if they have complied with CE.

5. How will my company know that I have completed the required continuing education (CE) hours?

On or about July 1, 2014, Prometric will furnish each insurer a report of the continuing education status of all of its resident producers with a CE requirement. In addition, insurers can perform a search of South Carolina's database to determine which producers have lapsed for their company.