Auto Insurance

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1. What are the minimum limits of liability coverage and uninsured motorist Coverage required in South Carolina? Is underinsured motorist coverage required?
2. What is the minimum requirement of insurance on a vehicle of any type besides your own personal automobile? For example, a dump truck?
3. Is South Carolina a no fault or at fault state?
4. Can a company refuse to insure me?
5. When can my automobile liability insurance be canceled?
6. When can my automobile comprehensive and collision coverage be canceled?
7. Does my liability insurance cover my broken windshield?
8. Does the insurance company have to notify you when your renewal insurance premium is due?
9. Does the automobile policy contain a grace period for paying the renewal premium?
10. The agent quoted me one premium and the company sent me a bill for $500 more. Must I pay?
11. Are there any specific time limits for an insurance company to pay claims?
12. May I keep my auto if I have a collision, limited collision or comprehensive claim and my insurance company declares it a total loss?
13. Can the insurance company pay me less than Blue Book for my totaled vehicle?
14. The adjuster recommended a specific body shop. Can I use a different shop?
15. Who pays for the rental car while my car is in the body shop?
16. The insurance company put the leinholder's name on the check for repairing my car. Why?
17. An uninsured driver demolished my car! Who pays?
18. I've been sued by the other driver. Will my policy cover that?

Bail Bondsman

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1. What are the types of bondsman licenses issued in South Carolina?
2. What are the requirements to become licensed as a bondsman or runner in the state of South Carolina?
3. Are there any educational requirements?
4. Are there any fees required of bondsmen?
5. How much money must a professional bondsman pledge to his or her home county to write bail bonds?
6. If a professional bondsman pledges the minimum deposit of $10,000, how much can he/she write in bail bonds?
7. Are surety bondsmen required to pledge collateral?
8. Can I become a surety without obtaining a license from the Department of Insurance?
9. What is the fee for a bondsman license?
10. What fee may a bondsman charge to the public?
11. Can a bondsman accept collateral?
12. Is it required that a bondsman furnish a listing of bail bonds written to the clerk of court?
13. Can a person be licensed as both a professional bondsman and a surety bondsman?
14. When does a bondsman or runner license expire?
15. What happens if a bondsman exceeds his bonding limitation?
16. Who has the power to enforce the laws that govern bail bondsmen?
17. Can a runner bondsman work for more than one bail bondsman?
18. Are bondsmen subject to be audited by the Department of Insurance?
19. What happens if a bondsman stops writing bail bonds?
20. What is the total number of continuing educational hours required for a bondsman or runner to renew their license?
21. Can runners write bonds?
22. Is bounty hunting legal in South Carolina?
23. Are there any educational requirements?
24. Are there any educational requirements?
25. Are there any pre-educational requirements?
26. Are there any fees required for a bondsman or runner?
27. Are there any fees required of a bondsman or runner?
28. If a professional bondsman pledge $10,000, how much can he write in bail bonds?
29. Are surety bondsmen required to pledge collateral?
30. Can runners execute a bonds?
31. Is bounty hunting legal in South Carolina?

Bail Bondsman - License Information

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1. What are the types of bail bondsmen licensed in South Carolina?
2. What are the requirements to become licensed as a bail bondsman in South Carolina?
3. Can I become a bondsman without obtaining a license from the Department of Insurance?
4. What is the fee for a bondsman license?
5. Can a person be licensed as both a professional bondsman and a surety bondsman?
6. When does a bondsman / runner license expire?
7. What is the total number of educational hours required for a professional bondsman, surety bondsman, and runner to retain their license?

Business Entity FAQ's

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1. What is your mailing address?
2. What is your physical address for personal or overnight delivery?
3. To whom do I make my check payable?
4. What is your fax number?
5. What is your email address?
6. What is the turn-around time for paperwork submitted to the Department?
7. How can I expedite the processing of my application?
8. Why can't I bring my money and application to the Department and receive my license on the spot?
9. How do I find my entity license number?
10. How can I obtain a copy of my license?
11. How do I change my address?
12. My userID and password for my online account has expired. How can I have my userID and password reset?
13. I forgot my userID and password for my online account. How can I have my userID and password reset?
14. How do I change the name of the entity with the Department?
15. How much are the license fees?
16. When do the licenses renew?
17. How do I cancel my South Carolina license?
18. How do I request a Letter of Certification?
19. How do I request a Letter of Clearance?
20. What are the basic requirements for obtaining a resident entity license in South Carolina?
21. What are the basic requirements for obtaining a nonresident entity license in South Carolina?
22. How do I add a new line of authority to an existing license?
23. How do I transfer from resident to nonresident in South Carolina?
24. How do I transfer from a nonresident license to a resident license in South Carolina?
25. May I send a completed application by fax?
26. Are appointments required in South Carolina?
27. Where may I find licensing forms?
28. How can I verify my license status?
29. May an agency pay a finder's fee or referral fee to an unlicensed individual?
30. How can I obtain a copy of an entity file?

Catastrophe Savings Accounts

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1. Why open a catastrophe savings account?
2. What are qualified catastrophe expenses?
3. What are the requirements of a catastrophe savings account?
4. Who can contribute to a catastrophe savings account?
5. Where can I establish a catastrophe savings account?
6. Can I invest my catastrophe savings account in stocks and bonds?
7. How much can be deposited in a catastrophe savings account?
8. How do I report contributions to a catastrophe savings account on my South Carolina income tax return?
9. How much will I save on state income taxes?
10. Can I transfer money from my regular savings account into a catastrophe savings account?
11. How are interest earnings from my catastrophe savings account reported on my tax returns?
12. What records do I need to keep regarding withdrawals from my catastrophe savings account to pay for qualified catastrophe expenses?
13. What if I withdraw the money in my account for purposes other than qualified catastrophe expenses?

Company Taxes

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1. When will the Quarterly Tax Application be available?
2. How do I log into the Company Tax Application?

Continuing Education - Adding a New Line of Authority

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1. What happens if exempt producers add a line of authority to their producer license?
2. What happens if a producer with reduced Continuing Education compliance adds a new line of authority?
3. Will I receive credit for adding a new line of authority during the compliance period?
4. When can a producer cancel a line of authority from his or her producer license?
5. When is the cutoff date for adding a line of authority without having to complete the required 8 hours of continuing education for the new line of authority?

Continuing Education - Compliance Requirements

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1. Who is required to meet the continuing education (CE) requirements?
2. Who is exempt from meeting the continuing education (CE) requirements?

Continuing Education - Consequences of Failure to Comply

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1. What happens if I do not earn my continuing education (CE) credit hour requirements or pay my record-keeping fee?
2. What happens if I do not renew my producer license?

Continuing Education - Credit Hour & Course Information

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1. How many credit hours must I earn to meet the requirements?
2. What if I hold life, accident, health, property, and casualty lines of authority?
3. What if I received a reduction in continuing education (CE) hours by December 31, 2009?
4. Can I repeat a continuing education (CE) course?
5. Can I carry over credits to the next biennium?
6. How will I know which courses will qualify for continuing education credit hours?
7. Can I receive continuing education (CE) credit for maintaining an insurance designation?
8. How can I contact the continuing education administrator?

Continuing Education - Exemptions, Extensions & Hardship Extensions

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1. How can I be exempt from continuing education (CE) requirements?
2. Can I receive an extension beyond my compliance deadline?
3. What if I get critically ill or cannot work or take courses?

Continuing Education - Fees

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1. What is the continuing education (CE) reporting fee?
2. How can I pay the fee?
3. What happens if I fail to pay my fee by the last day of my birth month?

Continuing Education - Filing & Compliance Deadline

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1. What is the date by which I must complete 24 hours of South Carolina continuing education (CE)?

Continuing Education - Non-Resident Requirements

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1. How do non-resident licensed producers comply with continuing education (CE) requirements?

Continuing Education - Reporting Credit Hours & Compliance

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1. How will credit hours be counted and reported?
2. Am I required to provide my social security number to continuing education (CE) providers or to Prometric?
3. How will I demonstrate that I have completed the continuing education (CE) requirements to the CE administrator?
4. How will I know if I have not complied with my continuing education (CE) requirement?
5. How will my company know that I have completed the required continuing education (CE) hours?

Continuing Education - Requirement for Newly Licensed Producers

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1. What are the requirements for a newly licensed resident producer?
2. What are the requirements for a newly licensed non-resident producer?

Health Insurance - Employer Group

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1. Is my employer required to offer me health insurance coverage?
2. Can my employer change our health insurance carrier and level of benefits during the year?
3. Are all group health insurance policies regulated by the South Carolina Department of Insurance?
4. What happens to my group health coverage if I leave my employer?
5. After terminating employment, how long is my employer required to continue my insurance, and under the new federal law, isn't this coverage free and shouldn't it last forever?
6. What happens when my group health coverage ends?
7. My health insurance company has not paid my claim. What is the time frame for a company to process the claim?
8. I asked my employer to cancel my coverage due to lack of income. He says he can't do that until January 1. Why?
9. What is a “self-insured” plan?

Health Insurance - Individual

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1. Can an insurance company turn me down for individual health insurance coverage? If a company can turn me down, how can I obtain health insurance coverage?
2. Is there assistance available other than the South Carolina Health Insurance Pool (SCHIP)?
3. Can health insurance companies deny my application for individual insurance due to a health condition?
4. What is a pre-existing condition?
5. I have an exclusionary rider on my individual health policy. How long can the insurance company keep it on my policy?
6. Why do my health insurance premiums go up? I have not been sick or presented any claims to my insurance company.
7. A dependent child on state continuation due to the limiting age gave birth to a baby during that six-month period. Is the company responsible for offering state continuation to the child?

Health Insurance - Medicare Supplement Insurance

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1. What is Medicare supplement insurance?
2. When should I apply for a Medicare supplement policy?
3. Do Medicare supplement policies cover prescription drugs?
4. What are Medicare advantage plans?
5. What are Medicare select plans?

Health Insurance - Small Employer Availability Act

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1. What is the purpose of the Small Employer Health Insurance Availability Act?
2. Who is eligible?
3. What happens if I don’t enroll when I am initially eligible?
4. What happens if I am a late enrollee?
5. Can a pre-existing condition be excluded from coverage under the Small Employer Health Insurance Availability Act?
6. What is creditable coverage under Health Insurance Portability and Availability Act of 1996 (HIPAA)?
7. Does a husband and wife constitute a group?
8. If my group purchases a guaranteed issue policy from one insurer, does that policy cost the same through all insurers?
9. Can an employer offer coverage only to a certain classification of employees?
10. Which insurers are marketing the guaranteed issue products?
11. Whom do I contact if I have more questions?

Health Insurance - South Carolina Health Insurance Pool

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1. I qualify for the Health Coverage Tax Credit (HCTC). I am not currently a South Carolina resident. Am I eligible for the South Carolina Health Insurance Pool (SCHIP) coverage?
2. I have been advised that I am a federally defined eligible individual or a Health Insurance Portability and Accountability Act (HIPAA) eligible individual. Am I eligible for SCHIP coverage?
3. I am a HIPAA eligible individual and do not want to continue my Consolidated Omnibus Budget Reconciliation Act (COBRA) coverage. Am I eligible for the SCHIP coverage?
4. My previous coverage was terminated involuntarily. I have conditions that prevent me from getting health insurance. Am I eligible for the SCHIP coverage?
5. I have Medicare Part A only. Am I eligible for the SCHIP coverage?
6. I have both Medicare Parts A and B. Am I eligible for the SCHIP coverage?
7. My premiums are very high for my coverage. The SCHIP coverage premiums are cheaper. Do I qualify for the SCHIP coverage?
8. My company paid out the maximum benefits under my health insurance coverage. Am I eligible for the SCHIP coverage?
9. My company has maximum limits under the policy for benefits for certain conditions. I have reached the maximum benefit for one of these conditions. Am I eligible for the SCHIP coverage?

Homeowners Insurance

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1. The insurance company has non-renewed my homeowner's policy. Can they do that?
2. I just took out a new homeowner's policy and the company has notified me they are going to cancel my policy. Can they do that?
3. When can an insurance company cancel my homeowner’s coverage during the policy term?
4. I have had my homeowner's policy for five months and now the insurance company says they are going to cancel because I had claims with another company. Can they do that?
5. I have a homeowner's policy. Is my home covered for damages caused by high winds or tornadoes?
6. Am I covered for wind damage if I have a mobile home policy?
7. Will the damages, caused to my home by flood or rising water, be covered under my homeowners policy?
8. What must I do after a loss occurs to my home or other property?
9. How long should I wait for the insurance company to handle my homeowner's claim?
10. Will my insurance policy pay for my family to live somewhere else while my damaged home is being repaired?
11. If the insurance company and I cannot agree on the amount that it will take to repair my home, do I have to file suit?
12. Are deductibles required and, if so, what are they?
13. My house was completely destroyed by fire. I'm trying to collect on my personal property that I had in the house, but the insurance company is telling me I need an inventory. Can they do that?
14. Our sump pump failed and the insurance company is denying our claim because the water backed up through our sewer. Can they do this?
15. My boat was stolen and now my insurance company will not pay the claim on my homeowner’s policy. Can they deny my claim?
16. During a storm, a tree from my neighbor’s yard fell and destroyed my fence. Does my homeowner’s policy pay for the damage or does my neighbor’s policy?

Individual FAQ's

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1. What is your mailing address?
2. What is your physical address for personal or overnight delivery?
3. To whom do I make my check payable?
4. What is your fax number?
5. What is the turn-around time for paperwork submitted to the Department?
6. How can I expedite the processing of my application?
7. Why can't I bring my money and application to the Department and receive my license on the spot?
8. How can I obtain a copy of my license?
9. How do I change my address?
10. My userID and password for my online account has expired. How can I have my userID and password reset?
11. I forgot my userID and password for my online account. How can I have my userID and password reset?
12. How do I change my name with the Department?
13. How much are the license fees?
14. When do the licenses renew?
15. How do I cancel my South Carolina license?
16. How do I request a Letter of Certification?
17. How do I request a Letter of Clearance?
18. What are the basic requirements for obtaining a resident individual license in South Carolina?
19. What are the basic requirements for obtaining a nonresident individual license in South Carolina?
20. How do I add a new line of authority to an existing license?
21. How do I transfer from resident to nonresident in South Carolina?
22. How do I transfer from a nonresident license to a resident license in South Carolina?
23. What is required to obtain a Variable Contract license in South Carolina?
24. I am currently licensed in South Carolina for Life and Accident & Health insurance and would like to sell Long Term Care Insurance. Which line of insurance do I have to apply for to sell this product?
25. I currently hold a nonresident license in SC. I would like to sell Long Term Care insurance. If my home state requires me to complete LTC training, am I required to complete additional training in SC?
26. How do I register to take the state licensing examination?
27. May I send a completed application by fax?
28. What is the difference between a limited lines license and an unlimited lines license?
29. Are appointments required in South Carolina?
30. Where may I find licensing forms?
31. How can I verify my license status?
32. Who qualifies for a temporary license?
33. May a producer pay a finder's fee or referral fee to an unlicensed individual?
34. How can I cancel my appointment with an insurance company?
35. Can an insurance company with whom I am appointed cancel my appointment and license with the state?
36. Is there a fee to cancel producer appointments with insurance companies?
37. How can I obtain a copy of a producer file?
38. How can I find when my appointments were canceled?

Life Insurance

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1. 1. I purchased a life insurance policy and now I have decided I don't want it. My agent told me I have a "free look" period. What does "free look" mean?
2. 2. Can an insurance company void my policy if I made a mistake in completing the application?
3. 3. A family member has died. We are sure that he had insurance policies but we cannot find any. Can you check to see what policies exist?
4. 4. When I bought my life insurance policy, the agent said it would be "paid up" after ten years, but it’s been that long and I’m still getting bills. Why?
5. 5. Who can take out a policy on my life?
6. 6. Must my beneficiary have an insurable interest?
7. 7. What about companies that advertise "no physical exam?"
8. 8. Some life insurance ads claim "you cannot be turned down." What's the catch?
9. 9. Why is term life often called "temporary" insurance?
10. 10. Why are some insurance agents reluctant to sell term insurance?
11. 11. What do I get when I buy term insurance?
12. 12. Does that mean I've wasted my money if I don't die during the term?
13. 13. An insurance agent has suggested I switch term companies every couple of years to take advantage of the company's promotional rates in the first couple of years. Anything wrong with that?
14. 14. I understand my permanent policy would be "fully paid up" at age 65. What does that mean?
15. 15. What happens to the cash value after the policy is fully paid up?
16. 16. I had a policy that was paid up; now I'm told I don't. What can I do?
17. 17. What is a "participating" policy?
18. 18. How much cash value is in my policy?
19. 19. What happens to the cash value in my policy when I die?

Long-Term Care Insurance

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1. What is long-term care insurance?
2. What is the difference between a tax qualified and a non-tax qualified plan?
3. Does Medicare pay for long-term care?
4. Does Medicaid pay for long-term care?
5. How do I file a complaint?

Main

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1. Can an insurance company turn me down for individual health insurance coverage? If a company can turn me down, how can I obtain health insurance coverage?
2. What are the minimum limits of liability coverage and uninsured motorist Coverage required in South Carolina? Is underinsured motorist coverage required?
3. Where can I find the answers to my frequently asked questions?

Mitigation Program

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1. Can I go ahead and do home improvements and then get reimbursed by the department?

Patient Protection & Affordable Care Act (PPACA)

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1. If a company already complies with a PPACA requirement, do they have to file anything with the Department of Insurance?
2. What plans are considered grandfathered?
3. What immediate health insurance reforms affect grandfathered plans for form filing requirements?
4. How should the changes to the grandfathered plans be submitted to the department?
5. What are the plans effective March 24 through September 22, 2010 considered; grandfathered or non-grandfathered?
6. What reforms affect the plans in effect March 24, 2010 through September 22, 2010?
7. Can the changes to the non-grandfathered plans be made via amendment or does a new product have to be filed?
8. What are the filing requirements for the prohibition of discrimination based on salary since it is not included on the Uniform Compliance Summary?
9. What are the filing requirements with regard to the internal and external review processes?
10. How will the rates be treated for the PPACA filings?

Premium Service Company

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1. What is the license fee for an insurance premium service company?
2. How long does a premium service company have to keep its records?
3. What are the cancellation procedures for an insurance premium service company?
4. What is the maximum fee an insurance premium service company can charge on a delinquent account?
5. How much is the initial charge for an insurance premium contract?
6. Can an insurance premium service company charge the non-refundable fee twice?
7. What happens if a policy is cancelled and there is a premium credit?
8. What are the procedures if the owner or partner of an insurance premium service company dies; withdraws from the company; is arrested, indicted or convicted by state or federal law enforcement; has t

Selecting Auto Insurance

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1. How is Your Insurance Rate Determined?
2. How do I file a complaint?

Service Contract Provider

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1. What is a service contract?
2. What is a warranty?
3. What is a provider?
4. Are the fees collected by the contract service provider subject to premium taxes?
5. What are the requirements of a service contract provider insuring service contracts under a reimbursement policy?
6. What are the requirements of a service contract provider insuring service contracts not covered under a reimbursement policy?
7. How long should a service contract provider preserve its records?
8. What are the procedures if a contract service provider cancels its reimbursement policy?
9. Is there a “free look” period in a service contract?
10. Is there any required language that must be disclosed in the service contracts?
11. Is a service contract an insurance policy?
12. Can a bank or lending institution require a borrower to purchase a service contract as a condition of a loan?

South Carolina Wind Pool

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1. What is happening?
2. When is the expansion effective?
3. What does this mean?
4. What is the new area?
5. Will this expansion solve the coastal property insurance crisis?
6. How can I obtain insurance through the wind pool?
7. Will expanding the wind pool save me money?
8. Am I eligible for coverage as a part of the expansion?
9. How was the expansion area determined?
10. Who should I contact if I want more information about coverage offered through the wind pool?
11. What if I don't want to be in the wind pool?
12. Can you explain wind pool rates?

Surplus Line Taxes

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1. When are surplus lines taxes due?
2. Are there penalties for late submissions?
3. What kind of penalties are associated with filing surplus lines premium taxes?

Tax Credits for Fortification Measures

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1. What tax credits are available for fortification measures?
2. Can the tax credits be claimed for new construction?
3. Is there a list of items or projects that are approved and qualify for the tax credit?
4. What documentation is needed to claim the tax credits?
5. How does a homeowner claim the tax credits?
6. Where can I get the form to claim the tax credits?
7. I completed my fortification project in 2007 and have already filed my taxes. Can I claim the tax credit? If so, how?
8. I plan to complete several approved fortification projects in the next few years. Will I be able to apply for the tax credit each year for the fortification measures I have made during that year?
9. Do SC Safe Home grant projects automatically qualify as approved fortification projects for purposes of being eligible for the tax credit?
10. Can projects that are not part of the SC Safe Home grant program qualify for the credits?
11. If a homeowner received a SC Safe Home grant and the grant is not required to be included in the homeowner’s income tax return, can the homeowner claim the tax credits for the grant money spent?
12. If a homeowner received a SC Safe Home grant that is required to be included on the taxpayer's income tax return, can the homeowner claim tax credits for both the grant and personal money spent?
13. If a homeowner received a matching SC Safe Home grant requiring that the homeowner pay a certain amount to receive the matching grant, does the amount paid by the homeowner qualify for the credits?
14. If the homeowner pays the matching funds to the contractor, can the taxpayer claim that the matching funds were used to purchase the tangible personal property for income tax credit reasons?
15. If the homeowner directly purchases qualifying tangible personal property to be used by the contractor, can the taxpayer claim all the purchases?
16. My question was not answered in the above. Who should I contact for assistance?

Third-Party Administrators

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1. Are payments made to third-party administrators (TPAs) from policyholders considered received?
2. How long does a TPA required to preserve its records?
3. What are the requirements for TPAs collecting for more than one insurer or client?
4. Can a TPA pay claims from premiums collected?
5. How are TPAs compensated for services rendered?
6. Do TPAs have additional requirements when they contract with an insurer?

Utilization Review

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1. What is utilization review?
2. What is a private review agent?
3. Who is subject to the state’s utilization review laws?
4. Is it required for a private review agent performing utilization review on single-employer, self-insured health plans to obtain a license?
5. Is the license transferable?
6. Where can I find the laws and regulations that govern utilization review and private review agents?
7. What are the licensing requirements to become licensed as a utilization review and private review agent?
8. How often must licensure be renewed?
9. What are the licensure fees (initial and renewal)?
10. When does a utilization review and private review certificate of license expire?
11. Does South Carolina recognize Utilization Review Accreditation Commission (URAC) accreditation?
12. Are there any other requirements of utilization review and private review agents?
13. Where do you file complaints?

Wind Pool Eligibility

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1. Who is required to respond to this data call?
2. How should total written premium be calculated to determine whether or not the company exceeds the $1 million threshold for eligibility?
3. Is a reply necessary if the company is under the $1 million threshold for both "personal" and "commercial"?
4. Is a reply necessary if the company is over the $1 million threshold for either personal or commercial and none of the policies written were in the wind pool territory?
5. If the company wrote less than the $1 million threshold in 2006 and more than the $1 million threshold in 2007 for personal and/or commercial, is a response necessary to the data call in 2008?

Wind Pool Location

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1. How does one determine whether or not a location falls within the wind pool territory? Is a list of zip codes available? Are there map files available?
2. How should a policy with multiple risks / locations, some with wind and some without wind, be recorded?
3. How should a policy with multiple locations, some in the wind pool territory and some not, be recorded?

Wind Pool Policy Changes

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1. When should a new policy / policy change be recorded if it has been booked / processed but the change does not become effective until the future? What if it is effective retro-actively?
2. How should a policy that is cancelled and then reinstated in the same month be recorded? What if it was reinstated in a following month?
3. Should a lapse be recorded as a cancellation?
4. What should be recorded under “total policies in force”?

Wind Pool Submissions

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1. How do I submit a response? / Who do I contact if I have a question?
2. Can a response be submitted by group?
3. Should the number of policies or total written premium be recorded on the worksheet?
4. How often is a submission required and what months of data are required for each submission?
5. Does the company need to submit an annual data certification?
6. Where is the wind pool data call link located on the new South Carolina Department of Insurance website?