About Consumer Services
The Office of Consumer Services provides assistance to consumers on a wide range of insurance claims and policy issues and by responding to consumer complaints. The Consumer Services staff responds to consumer needs relating to auto, health, homeowners, and life insurance; provides consumers with market assistance by helping to locate hard-to-place insurance coverages within the insurance market; and assists consumers following a catastrophic event. More information can be found by visiting the links below.
File a Complaint
Consumer Complaint Form [pdf 26k]
SCDOI Contact Information
Phone: 803-737-6180
Toll-Free: 800-768-3467 (Accessible only in SC)
Email: consumers@doi.sc.gov