Employment at the DOI
You may find all of our job postings here.
Program Coordinator I (Insurance Regulatory Analyst with in the Office of Consumer Services)
This position is for an Insurance Regulatory Analyst specializing in Property & Casualty (P&C) insurance issues in the Department's Office of Consumer Services. Under limited supervision, the Insurance Regulatory Analyst is responsible for interacting with insurance consumers and insurance industry representatives to ensure complaints, inquiries, and compliments are resolved and tracked in a professional and timely manner. These transactions require review of a highly technical nature and the ability to analyze and make decisions regarding compliance with applicable federal, state, and policy requirements within the guidelines as established by the Office of Consumer Services. As a member of the Department's Office of Consumer Services, this position is responsible for providing effective customer service for the State's insurance consumers, one of the agency's core external customer groups. Daily activities include regular phone calls from consumers, responding to email inquiries, and investigating complaints.
Under limited supervision, process renewal applications for Bails Bondsmen and Runners, Third Party Administrators, Premium Service Companies, Contract Service Providers, and Utilization Reviews/Private Review Agents. Ensure compliance with Insurance statutes, regulations and rules relating to each of these licenses.
Auditor IV (Financial Examiner)
Under the direction of the Chief Financial Examiner, and when assigned, oversees a staff of financial examiners to determine compliance by domestic insurers and HMO's with South Carolina insurance statutes and regulations and the National Association of Insurance Commissioners (NAIC) Examiners Handbook and Accounting Guidance.
Assists in the training of and oversees financial examiners who examine statutory statements and other relative financial information of companies licensed by this Department in accordance with established Department procedures and NAIC guidelines to determine compliance with statutory requirements. Participates on large companies and priority companies and supervises small to medium companies with no priority status.
Develops detailed written examination work plans in a timely manner and ensures detailed and accurate work paper documentation. Prepares reports on examination in accordance with stipulated guidelines and ensures that work paper documentation supports examination findings in accordance with established Department procedures.
Database Administrator I
Administers the support of the agency's database systems and participates in the planning, implementation and management of complex computer information systems and customer support services in a diverse set of platforms and computing environments.
Manages the daily operation of the Department's database systems, including database administration and maintenance. Provides for the security of the agency's data while ensuring reliability and responsiveness. Serves as the main contact for agency database related issues. Plans the design and development of new database applications and major changes to existing database applications. Becomes cognizant of the front-application frameworks that interface with the Department's database systems.
Performs daily, weekly and monthly checks of the database system that are continually refined in order to anticipate and prevent or detect and resolve database issues. Reports uptime and other database metrics including query performance, user and query conflicts, capacity, etc.
Consults with staff members and end-users for preparation of needs assessment and solution strategies. Provides recommendations for the development and maintenance of effective business system support solutions. Assists with customer support requests. Provides documentation and training to IRM staff members and end-users when necessary, evaluates and implements database changes to meet end-user needs. Performs Help Desk duties as required.