Useful Links

Hurricane Guide


Please review the South Carolina Hurricane Guide [pdf].

SC Emergency Preparedness


The SC Emergency Preparedness Office provides information about South Carolina Emergency Operations Plan, Hurricane Plan, Earthquake Plan and selected other natural hazard plans.

SC Safe Home Grant Program


The SC Safe Home Program was created by the Omnibus Coastal Property Insurance Act of 2007. The goal of the program is to assist eligible South Carolina property owners with the retrofitting of their homes to make them more resistant to losses from hurricane damage.

SC Wind and Hail Joint Underwriting Association 


The SC Wind and Hail Joint Underwriting Association (SCWHUA) is the residual property insurance market in South Carolina. It provides coverage for the perils of wind and hail in designated coastal areas of the state.

Institute for Business & Home Safety


The Institute for Business & Home Safety’s mission is to reduce the social and economic effects of natural disasters and other property losses by conducting research and advocating improved construction, maintenance and preparation practices.

SC Insurance Association


The SC Insurance Association is a non-profit organization which provides property and casualty insurance information to consumers and the media.

The Federal Alliance for Safe Homes - FLASH, Inc.


FLASH is a non-profit, 501(c)3 organization dedicated to promoting disaster safety and property loss mitigation.  Their mission is to promote life safety, property protection and economic well-being by strengthening homes and safeguarding families from natural and manmade disasters.


Need Help Locating Property Insurance Coverage?

 The SCDOI offers a free market assistance program, called SC Market Assist, that helps South Carolinians find property insurance coverage by connecting consumers with insurance agents and companies in their local area.   There are several ways to take advantage of the SC MarketAssist program: 

Online: Request Form │ Email: marketassist@doi.sc.gov │ Call: 1-843-577-3415


Contact Our Office of Consumer Services with Questions

The SCDOI's Office of Consumer Services can help answer your questions about coastal property insurance or other types of insurance.

Email: consumers@doi.sc.gov│ Call: 803-737-6180│ Toll-Free: 1-800-768-3467
8:00 a.m. - 6:00 p.m. (Mon. - Thurs.) and 8:00 a.m. - 5:00 p.m. (Fri.)


File an Insurance Complaint 


If you're having a specific problem with an insurance company, broker, agent, or adjuster, file a complaint with our Office of Consumer Services at doi.sc.gov/complaint